Privacy Policy - CreativKart

Effective Date: 10-May-2025

At CreativKart.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website.

1. What Information We Collect

We may collect the following types of information:

Name and Email Address – when you contact us, submit a form, or place a request.
Phone Number – if you use WhatsApp or fill out our contact forms.
Design Requests – any custom information you share for file edits or new design ideas.
Technical Info – like browser type, device info, and IP address for security and analytics purposes.

We do not collect payment card details directly. All payments are handled through secure third-party payment gateways.

2. How We Use Your Information

Your data is used to:

Deliver design files via email.
Understand your request and provide personalized design support.
Communicate with you via WhatsApp or email (only when requested or necessary).
Improve our website and user experience.
Respond to inquiries or resolve technical issues.

We never sell, rent, or trade your personal information to third parties.

3. WhatsApp & Email Communication

By initiating a conversation via WhatsApp or submitting a form/email, you consent to receive replies from us regarding your design needs.

WhatsApp: Chat Here
Email: info@creativkart.com

You can request to stop communication at any time.

4. Data Storage & Security

We use industry-standard security methods to protect your data from unauthorized access. Your personal data is stored only for as long as needed to fulfill your request or legal obligations.

5. Cookies

Our website may use cookies (small text files) to enhance user experience and track basic analytics. You can choose to disable cookies through your browser settings.

6. Third-Party Links

We may provide links to external websites (e.g., payment gateways or design inspiration). We are not responsible for the privacy practices or content of those third-party sites.

7. Children’s Privacy

CreativKart does not knowingly collect data from users under the age of 13. If we learn we’ve received data from a child without parental consent, we will delete it immediately.

8. Your Rights

You have the right to:

Request access to the personal data we hold.
Ask us to update or delete your data.
Withdraw your consent for communication.

To exercise these rights, contact us at creativkart@gmail.com.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top. We encourage you to review this page periodically.